Beamfall Support
Get help with Beamfall apps, accounts, purchases, device linking, and playback.
Last updated July 2026. This is a beta-period policy and will be reviewed with legal counsel before general availability.
Contact support
Email hello@beamfall.com. This address is monitored by the Beamfall team.
Report a problem
Include the device platform, Beamfall app version, what you were trying to do, the steps that led to the problem, and any error message. Do not send passwords, payment details, or private media information.
Accessibility feedback can also be sent to accessibility@beamfall.com. Copyright notices should be sent to dmca@beamfall.com, and abuse reports to abuse@beamfall.com.